While purchasing a new Paytm FASTag from the roadside sellers near the toll plaza, most of us opt for minimum KYC that’s just valid for 24 months. Once the duration passes, we find ourselves getting stuck at the toll plaza, unable to cross it, and getting honked by cars in the queue. The reason why all this happens is due to the deactivation of Paytm FAStag.
The deactivation or blacklisting of Paytm FASTag usually happens if the KYC is not updated. So, if something like this happens to you and you want to update Paytm FASTag KYC but aren’t aware of the process, don’t worry! Simply read the instructions until the end, and within minutes, you will be able to accomplish the task.
How to Update Paytm FASTag KYC?
There are two methods to update KYC for Paytm Fastag. You can use any of the methods that feel easy and comfortable to you.
Method 1: – Do Online KYC
Method 2: – Do Offline KYC
Let’s explore each method.
How can I update my Paytm FASTag KYC online?
Follow the steps mentioned below to update Paytm Fastag KYC online:
- Open the Paytm app on your device.
- Click the Search (magnifying glass) icon.
- Type Paytm KYC.
- Under the PAYTM PAYMENTS BANK section, click KYC Status.
- Click the Video KYC option to complete Full KYC for free.
- Enter the 12-digit Aadhaar card number.
- Enter your name as mentioned on the Aadhaar card.
- Verify that I ‘I agree to the Terms and Conditions’ checkbox is checked.
- Click Proceed.
- Make sure you fulfil all the conditions listed in the Quick Check.
- Click Proceed.
- Wait for 1-2 minutes to get connected to the KYC validation executive.
- Once connected, provide the requested information to complete the KYC process.
- It will take 3-4 days to verify the video.
- If all the information is correct, your Paytm FAStag Full KYC will be completed.
How can I update my Paytm FASTag KYC offline?
Follow the steps mentioned below to update Paytm Fastag KYC offline:
- Open a fresh tab in the browser.
- Type https://www.paytmbank.com/kyc and press Enter.
- Enter the PIN code and click Search.
- A list of KYC point outlets with their names and addresses will appear.
- Visit the KYC point outlet that’s convenient for you.
- Carry your Aadhaar and PAN card.
- Submit the details and provide the required information at the outlet.
- If all the information is correct, the Paytm FASTag KYC will be updated/completed in 2-3 days.
That’s all you need to do!
FAQ’s
Why is my Paytm FASTag deactivated?
Your Paytm FASTag may be deactivated if the KYC associated with your account has not been updated. The minimum KYC is valid for 24 months. Once it expires, the FASTag becomes inactive until KYC is updated.
How can I update my Paytm FASTag KYC online?
Follow the steps mentioned below to update Paytm FASTag KYC online:
Open the Paytm app.
Click the Search icon and type Paytm KYC.
Click on the Video KYC option.
Enter Aadhaar card details.
Verify your identity with the KYC validation executive.
Once the process is complete, your KYC will be updated.Can I update my Paytm FASTag KYC offline?
Yes. You can update your Paytm FASTag KYC offline by visiting https://www.paytmbank.com/kyc to find nearby KYC points. Carry your Aadhaar and PAN card and provide the necessary details. Your KYC will be updated within 2-3 days if all information is correct.