How To Update KYC For FASTag

As per the latest notification by the National Highways Authority of India (NHAI), the deadline for updating the Know Your Customer process for FASTag has been extended till 29th February 2024. While many users have already completed the process, there are a majority of people still confused about the entire process. So if you are wondering how to update KYC for FASTag, then this article is for you. Read on to know the entire process. 

Important Update: National Highways Authority of India (NHAI) has further extended the deadline for the ‘One Vehicle, One FASTag’ initiative until 31st March, 2024.

What is FASTag?

Gone are the days when toll plazas around the nation struggled with long queues and payment hassles. With the launch of the FASTag facility, toll collection and payment have truly revolutionised. 

FASTag is a cashless payment system model under which toll tax amount is collected electronically via specialised tags called FASTags in a bid to save time and avoid long toll jams. The FASTag is operated by over 35 different banks in collaboration with the National Payments Corporation of India and the NHAI.

FASTags are linked to the subscriber’s prepaid account and are then affixed to their vehicle’s windshield. When passing through a Toll Plaza, the tag uses Radio Frequency Identification (RFID) technology to digitally transfer the Toll amount from the FASTag balance to the Toll Plaza. As per government norms, since 16th February 2021, all four-wheelers in India have to compulsorily get the tags fitted for toll payment.

What are the new FASTag regulations?

In a bid to make the electronic toll collection systems more efficient, and to provide hassle-free movement of vehicles at toll plazas, the National Highways Authority of India (NHAI), launched the ‘One Vehicle, One FASTag” initiative on 15th January, intending to discourage the practice of using a single FASTag for multiple vehicles or the linking of multiple FASTags to a single vehicle. Under the initiative, the authority also urged users to complete the Know Your Customer (KYC) process for their FASTAgs as per the latest RBI guidelines, failing which active FASTags with valid balances will be deactivated. The authority also urged users to deactivate multiple FASTag issued by their banks and to keep only a single FASTag active, with proper KYC completed.

Also Read: How to Deactivate FASTag

Steps to update FASTag KYC on the FASTag Portal

To update FASTag KYC on the FASTag portal follow these simple steps.

• Step 1: Visit the official FASTag Portal at https://fastag.ihmcl.com/
• Step 2: Log In using your Mobile Number and One Time Password (OTP)
• Step 3: On the homepage, look for the “My Profile” tab and click on the KYC tab.
• Step 4: Keep your vehicle registration certificate, driving license, address proof, identity proof and a photograph handy.
• Step 5: Fill out all necessary information and you are done. 

Steps to update FASTag KYC on the Bank Portal

To update FASTag KYC on your bank/issuing authority portal follow these simple steps.

• Step 1: Visit the official website of the bank/issuing authority that issued your FASTag.
• Step 2: Log In to the bank’s website with your credentials.
• Step 3: Once logged in, look for the FASTag segment and then head on to the KYC section.
• Step 4: Keep your vehicle registration certificate, driving license, address proof, identity proof and a photograph handy.
• Step 5: Fill out all necessary information and you are done.