Buying a car often involves extensive research into the features and performance. However, there is a major unknown about car ownership and that is how the car will fit into our lifestyle. Once the car is in your possession and you start using it, do you realize whether the car will be easy to live with or not.
This is the scenario that Nilotpal Medhi faced when he bought his Spinny Assured Honda City for office commutes in Mumbai. Despite the Honda City being great value for him, Nilotpal quickly realized that the car was not suited to him. This is the story of how he returned and exchanged his car for a Spinny Assured Maruti Suzuki Baleno conveniently and effortlessly.
View this post on Instagram
Larger Car on a Smaller Budget
Nilotpal began his search with an automatic hatchback in mind and the quality of used cars on Spinny encouraged him to explore further. While his initial need was for a hatchback, he quickly began considering a similarly priced sedan that would offer more space and a more premium features. “For daily office commuting, I felt that it would be better to drive something more luxurious,” Nilotpal explains.
He finally settled on a Spinny Assured Honda City that offered a manual transmission as well as the premium features that would make his office commutes as comfortable as possible. “The Honda City I bought from Spinny was in perfect condition and was amazing for the price,” Nilotpal elaborates, “The services offered and the final delivery exceeded my expectations greatly.”
A Change of Heart
The day after his car’s delivery, Nilotpal began using his car for his daily office commutes but everything was not as he expected. “I drove my car for 3 days and Mumbai traffic was nightmare,” he shares, “While I was in comfort, driving a large car like the Honda City in traffic was a painful experience.” A sense of regret began to take hold and Nilotpal wondered if he could change his car to something more comfortable.
“The car was great but I suffered in Mumbai traffic. I regretted my decision to buy this car.”
Usually, buying a car, whether new or used, meant that it was a permanent decision. An amazing experience in the test drive could mean a nightmare in daily drives. With this mindset, Nilotpal reached out to his Spinny Relationship Manager to ask whether a change was possible. “I was prepared for my request to be rejected,” he explains, “But to my surprise, my Spinny RM responded positively and informed that I could return and exchange the car under the 5-day moneyback guarantee without any additional charges.”
A Car for the City
“Once I got a positive reply from Spinny, I immediately zeroed in on an automatic Maruti Baleno,” Nilotpal explains as he goes through the documentations for his new car. “I bought the Honda City from Spinny 3 days ago,” he adds, “Today is the fourth day, and I am returning the Honda City to Spinny in exchange for the Maruti Baleno I want.”
“The 5-day moneyback guarantee is a wonderful policy and I am grateful to the Spinny team for their service.”
Nilotpal got his dashing red Spinny Assured Maruti Suzuki delivered right to his doorstep. Unlike the Honda City, the drives in the Baleno are more enjoyable and stress-free in Mumbai traffic, which suits his lifestyle perfectly.
Important Links
7 Seater Cars | Best Mileage Cars | Used Cars In Bangalore | Used Cars In Delhi | Hybrid Cars in India | Sunroof Cars | Used Cars In Gurgaon | Used Cars In Hyderabad | Used Cars In Noida | Used Cars In Pune | CNG Cars in India | Jeeps in India | Used Cars In Mumbai | Used Cars In Ahmedabad | Types of Cars | Car Brands in India | Used Cars In Chennai | Used Cars In Kolkata | Used Cars in Lucknow | Automatic Cars in India | Luxury Cars in India | Used Cars in Chandigarh | Used Cars in Coimbatore | Used Cars in Indore | Used Cars in Jaipur
