Buying a car is a drawn out process. Whether it is waiting for a test drive car to be available or waiting for the car to be built and delivered, buying a new car can take months. Buying a used car is also just as long-drawn when you consider the time it takes to scour the best prices and the time it takes to certify the car’s quality.
This was the complete opposite experience Rashmi Punjabi went through when she bought her Spinny Assured Maruti Suzuki Alto 800. This is the story of Rashmi’s instant purchase from Spinny.
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High Quality, Low Price
Rashmi started her search for an affordable hatchback to serve as her personal car. While there are a number of options to consider in the used car market, finding a car in good condition and at a good price was becoming a challenge for her. Cars in good condition were priced out of her budget, while cars in her budget were in poor condition.
“The cars were in excellent condition and available at low prices.”
Her search brought her to Spinny, where the wide range of pre-owned hatchbacks were in almost-new condition. “What made the cars at Spinny even more attractive to me was that the prices matched car’s condition perfectly,” shares Rashmi, “I found the car I wanted at the price I wanted.”
Prompt Communication
Finding the right car at the right price is just half the process. Buyers are often put off by unresponsive sellers who draw out the process of selling their car. Knowing, this Rashmi had prepped herself to expect her car buying experience to be similarly lengthy. Instead, she was taken by surprise when her interactions with Spinny were met with prompt responses.
“Spinny is extremely responsive and any query I had got answered within a few minutes.”
With quick responses, Rashmi was able to narrow down her choices with personalized assistance from the Spinny executives. “Every message and query I sent to the executives received a response in 2-3 minutes,” recalls Rashmi, “This helped me understand the car I was buying as well as Spinny’s services.”
Instant Test Drive & Delivery
With all her doubts cleared and being familiar with the car she had chosen, it was time to test drive the car for herself. “I booked the test drive and within 12 hours, the car was brought to me for the test drive,” Rashmi shared, “I never expected this kind of instant service for a test drive for the car I was planning on buying.”
“I booked the car one day and within 12 hours, the car was brought to me for a test drive.”
“Once I was satisfied with the car, I requested for the delivery on the next day,” explained Rashmi, “I was expecting they would take some time to deliver the car, but I was pleased to find out that I would receive my car the next day itself.” In just a short span of time, Rashmi became the owner of her own Maruti Suzuki Alto 800 and with Spinny, she was able to skip the wait for her own Car Joy.
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